Skip Navigation

Search This Site

Search Icon

Close Icon



Mobile Device Security Tips

Mobile devices contain a large amount of sensitive data with contacts, photos, locations, and often banking information. Many times we do not think about the need for mobile device security, but mobile devices, like all devices that can access the internet, are vulnerable and need to be secured. There are many ways that you can secure your mobile device. We have compiled some tips to help you ensure your device is secure.

  • Lock your phone by requiring a code or biometric access to it.
  • Keep codes or passwords secure.
  • Keep your device’s operating system up to date.
  • Do not “jailbreak” your device because this circumvents security measures on the device. Jailbreaking means the person has bypassed the internal protections and has unrestricted access of the operating system.
  • Use antimalware software on the device.  
  • Only download mobile apps from known app stores like Google Play or the App Store.
  • Do not click on links in texts or emails that you don’t expect.
  • Do not download attachments you aren’t expecting.
  • When charging your mobile device, use a power cord vs a USB cable if you don’t control the charging source.  For example, you can use a USB cable to charge a phone with a portable charger.  Don’t plug into public charging stations with a USB cord.  Plug the cord into an AC adaptor.

Get in Touch

Need assistance with something?
Our team members are available to help you
Monday to Friday 7am - 7pm CT / 8am - 8pm ET
Saturday 8am - 2pm CT / 9am - 3pm ET.

Call Icon(888) 372-9788 Online Help Center

User Icon

User Icon

Email Icon

Phone Icon

Warning: This email is not encrypted, please do not include any personal information or passwords. An email is NOT a secure means of communication and should NOT be used to convey your social security number, date of birth or account number.

Privacy Statement: Any information that you provide us about yourself through this website will be used solely for the purpose for which it is provided and will not be given to any non-affiliated third party except as is necessary to accommodate your request, or as may be required by law or legal process.